Counterfeit Ink Cartridge Reporting

Canon is always striving to delight you with the outstanding quality of our products. In case if you suspect that you may have purchased counterfeit Canon ink cartridges, please report to us by filling in the form below.

The details you provide to Canon may help us to follow-up and investigate into possible infringement cases. We will keep your information strictly confidential for our investigation purpose only.

*Required

Product model *

Upload image (if applicable; maximum file size: 5MB)

Name of vendor *

Contact information of vendor (address, telephone, email or website) *

Purchase date*

Reason for suspecting counterfeit (may choose more than 1 option): *

Leaky or dirty cartridge

Short life span of cartridge

Low retail price of ink cartridge

Broken or damaged packaging box

Lack of Canon’s hologram sticker

Others

Contact Information

Customer name *

Email *

Telephone *

Residential country or area*

Terms and Conditions
I agree to provide my information to Canon solely for their investigation purpose in accordance with the respective local law/regulation concerning personal data and/or privacy protection in my country/area.
I understand that Canon may investigate against possible infringers, yet Canon does not guarantee any result or feedback to be disclosed to me.
I understand that Canon will not replace any suspected counterfeit ink cartridge with a genuine Canon cartridge in any case.

I have read and accepted the terms and conditions as stated above.

Counterfeit Ink Cartridge Reporting

Contact Information

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